Refund & Cancellation Policy

This Refund & Cancellation Policy explains how billing, Plan changes, and cancellations currently work on AgentReady, across Guest access, Free accounts, and Pro accounts.

AgentReady does not currently offer self-service checkout, automated invoicing, or in-app payment processing. Free and Guest access require no payment.

Pro plan access is granted manually by a platform administrator, on request. Any associated billing terms, payment method, and invoicing are agreed directly with the administrator at the time access is granted, outside of this website.

Self-service Plan changes are not available. To request Pro plan access, an upgrade, or a downgrade, contact a platform administrator directly.

Any fees, billing frequency, or payment terms for Pro access will be confirmed with you by the administrator before access is granted.

To cancel Pro plan access, contact a platform administrator. Cancellation terms (such as effective date and any proration) will follow the arrangement made when access was granted, since billing is not automated.

Cancelling Pro access does not delete your account. Your account will continue to operate under the Free plan's limits, subject to the Free plan's saved Projects and history retention limits described on our Plans page.

Because payment for Pro access is currently arranged directly with a platform administrator rather than through automated billing, refund eligibility and any refund amount are determined by the terms agreed at the time of purchase.

If you believe you are entitled to a refund, contact a platform administrator with your account details and the reason for your request.

Guest access and the Free plan do not require payment, so no refund applies. Usage limits for Guest and Free access are described on our Plans page and may change as platform configuration is updated.

If AgentReady introduces self-service checkout, subscriptions, or automated billing in the future, this policy will be updated to include specific refund windows, cancellation timing, and proration terms that apply to those purchases.

We may update this Refund & Cancellation Policy as our billing processes change. Changes will be posted on this page with a revised effective date.

For billing questions, Plan changes, or refund requests, contact a platform administrator or reach us at [email protected].